PRIVACY POLICY
Tanya Auclair (“we,” “us,” “our”) is firmly committed to protecting your personal data and respecting your privacy rights. This Privacy Policy outlines how we handle, collect, use, and protect personal data through our website, tanyaauclair.com, in accordance with applicable privacy laws—including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Your trust is important to us, and we want you to understand how your personal information is treated.
1. COMMITMENT TO PRIVACY AND DATA PROTECTION
We value your privacy and are dedicated to safeguarding all personal data entrusted to us. We adhere to applicable data protection regulations and implement appropriate technical and organizational safeguards to protect against unauthorized access and misuse. This Privacy Policy is designed to provide transparent information regarding how your information is collected, used, shared, and how you can exercise your privacy rights.
2. SCOPE OF POLICY AND DATA CONTROLLER ROLE
This Privacy Policy governs all data collected through the website tanyaauclair.com and any associated communications with us. Under applicable data protection laws, Tanya Auclair is the “data controller”—meaning we determine the purposes and means by which your personal data is processed.
3. CATEGORIES OF PERSONAL DATA PROCESSED
We may collect and process the following categories of personal information:
3.1 Usage Data
Information automatically collected when you visit tanyaauclair.com, including your IP address, browser type, device identifiers, access times, pages viewed, referring URLs, and navigation patterns on the site.
3.2 Account Data
If you create an account or subscribe to updates, we may collect your name, email address, postal address, and telephone number.
3.3 Profile Data
Includes your preferences, purchase history, product interests, and behavioral information that helps us tailor your experience.
3.4 Communication Data
Correspondence you send via email, forms, or other contact channels—such as support queries, inquiries, and customer service interactions.
3.5 Technical Data
Includes device type, operating system, system configurations, browser plug-in types, and platform usage metrics obtained through automated technologies.
3.6 Transaction Data
Details of products or services you’ve purchased through the site, including payment information (processed by third-party providers), billing and shipping information, and purchase history.
3.7 Preference Data
Your opt-ins and opt-outs related to marketing, your stated product interests, and communication preferences.
We may derive insights or infer user trends based on these data categories to enhance service delivery and user experience.
4. LEGAL BASES FOR PROCESSING PERSONAL DATA
We rely on one or more of the following legal grounds to lawfully process your data:
– Contractual Necessity: To fulfill our obligations under any agreement with you.
– Consent: With your explicit opt-in consent, especially for marketing and certain cookies.
– Legitimate Interests: For purposes such as enhancing website functionality, ensuring security, and analyzing usage trends—balanced against your privacy rights.
– Legal Obligation: To comply with applicable tax, accounting, and regulatory requirements.
5. YOUR DATA RIGHTS
Depending on your jurisdiction, you may have the following rights regarding your personal data:
– Right of Access: You have the right to request access to the personal information we hold about you.
– Right to Rectification: You may request that we correct any inaccuracies in your information.
– Right to Erasure (Right to be Forgotten): You may request deletion of your data, subject to legal or contractual retention requirements.
– Right to Restriction: You may request to limit our processing under certain conditions.
– Right to Data Portability: You may request your personal data in a structured, commonly used, and machine-readable format.
– Right to Object: You can object to processing based on legitimate interests or for direct marketing purposes.
– Rights under CCPA: California residents may request details of personal data collected and request deletion, as well as opt out of the sale of personal data.
To exercise these rights, please contact us at [email protected]. Identity verification may be required.
6. SECURITY MEASURES
We employ industry-standard technical and organizational measures to protect your personal data:
– Encryption of data in transit and at rest.
– Controlled access protocols with role-based permissions.
– Firewalls and intrusion detection systems.
– Secure backups and resilience planning.
– Staff privacy training and access audits.
– Regular review of data handling practices and vendor arrangements.
Despite these efforts, transmission of data via the internet is never completely secure. We encourage users to exercise caution when sharing information online.
7. INTERNATIONAL TRANSFERS
Your personal data may be transferred to and processed in countries outside of your jurisdiction, including countries not deemed to offer the same level of data protection. Where such transfers occur, we implement safeguards such as:
– Standard Contractual Clauses approved by the European Commission.
– Verification of recipient country’s adequacy decisions.
– Binding Corporate Rules (where applicable).
– Continuous monitoring of third-party provider compliance.
8. DATA RETENTION
We retain your personal data only as long as is necessary for the purposes listed below, or as required to comply with applicable legal, tax, and auditing obligations:
– Usage and Technical Data: Up to 12 months
– Transaction and Account Data: Up to 7 years (for legal and financial compliance)
– Communication Data: Up to 36 months
– Marketing and Preference Data: Retained until you opt out or withdraw consent
Following expiration of the retention period, data will be securely deleted or anonymized in accordance with our retention policy.
9. COOKIE POLICY
We use cookies and similar technologies to enhance your browsing experience and analyze site performance. Cookies fall into the following categories:
– Essential Cookies: Required for core functionality such as login authentication and user session management.
– Functional Cookies: Remember your preferences and facilitate customized features.
– Analytics Cookies: Help us understand how users interact with tanyaauclair.com (e.g., Google Analytics).
– Performance Cookies: Measure system performance and stability across devices and traffic levels.
Cookies do not typically contain identifiable personal data, but may link to information we store about you.
10. COOKIE MANAGEMENT & COMPLIANCE
Pursuant to GDPR and CCPA, we provide notice and obtain consent, where required, before placing certain cookies. You can manage cookie preferences via:
– Our cookie consent tool (appears upon first visit).
– Browser controls and third-party cookie blockers.
– Do Not Track (DNT) browser settings, where honored.
You may withdraw your cookie consent at any time through the settings or by clearing stored cookies from your browser.
11. PROTECTIONS FOR CHILDREN UNDER 13
We do not knowingly collect or solicit personal information from individuals under the age of 13. If you are a parent or guardian and believe that a child under your care has submitted personal information, please contact us immediately at [email protected]. We will take steps to investigate and delete such data as required by law.
12. POLICY UPDATES & NOTIFICATIONS
We reserve the right to update this Privacy Policy to reflect changes in our practices, legal obligations, or for operational reasons. All changes will be posted on tanyaauclair.com and, where appropriate and legally required, we will notify you of significant changes through direct communication (e.g., email or banner notice).
We encourage users to periodically review this Privacy Policy to stay informed of how we protect their data.
13. CONTACT INFORMATION
Questions, requests, or concerns regarding this Privacy Policy or the handling of your personal data can be directed to:
Email: [email protected]
We will do our best to respond to all legitimate inquiries and resolve data protection matters in a timely and lawful manner.
COMPLIANCE
Tanya Auclair is committed to full compliance with GDPR, CCPA, and other applicable privacy frameworks. If you have any concerns about your data privacy or how your information is used, you are encouraged to contact us directly at [email protected].